
What makes these dealerships different from other dealers?
October 26, 2025 at 7:00:00 PM
Get the best customer service with the top-rated dealerships.
When you buy through CarChamp, you’re working with dealers who’ve already proven they treat customers right. Every enrolled dealer is handpicked based on their Customer Service Index (CSI) scores — the same detailed surveys the manufacturer sends to buyers after a new vehicle purchase.
These aren’t quick online reviews or random ratings, like from Google, or Yelp. CSI scores are detailed and thorough surveys coming directly from customers like you, collected over a two-year period, covering every part of the experience — sales, financing, and service.
CarChamp only enrolls the top 20%–25% of each brand in the market. These are dealerships with a long track record of honesty, fairness, and exceptional care.
Most are family-owned businesses, where the owners know their employees by name and empower them to take care of customers like family. That commitment — respecting people and doing the right thing — shows up in every handshake, every deal, and every delivery.
With CarChamp, you’re not just getting a great deal — you’re working with proven and trustworthy dealers.
